This form should be used for pre-purchase enquiries.
For any login issues please read the FAQ page first, then use this form if that does not solve the issue.
If you would like to submit a possible error, please watch the video below and do not use this from.
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Unsure Which Package To Buy
Buy the package for the exam you are about to sit. Do not buy a CPL hoping it wil cover PPL or PPL hoping it covers RPL. Each package is specifically designed for that exam and syllabus.
That bot in the bottom right corner can help as well.
For Login Issues
- It's almost always your device or browser holding an expired cookie
- Are you using the page for which you have joined?
- If its just one or two exams it could be our fault. If its all, its definitely a device, cache or expired cookie issue.
- Check your membership is not expired, look for your PayPal receipt in your email. or go to Account > Profile.
- Clear cache
- Restart device
- Check all updates are done as they love to cause errors
- If that fails try another device and browser.