Contact | Pilot Practice Exams RA-Aus RPL PPL CPL IREX ATPL

This form should be used for pre-purchase enquiries.

For any login issues please read the FAQ page first, then use this form if that does not solve the issue.

If you would like to submit a possible error, please watch the video below and do not use this from.

Thanks for your message! We’ll be in touch soon.

If after reading the information below, you resolve your issue, can you please immediately send us an email that says; ISSUE RESOLVED

To join go to:

https://www.pilotpracticeexams.com/membership-join/

To login go to:

https://www.pilotpracticeexams.com/membership-login/

If having login issues see below or the FAQ page.

Password resets got to:

https://www.pilotpracticeexams.com/membership-login/password-reset/

Renewals: note, you can only renew the level of membership you already purchased.

https://www.pilotpracticeexams.com/membership-renewal/

To check your expiry date or details go to:

https://www.pilotpracticeexams.com/membership-login/membership-profile/

Unsure Which Package To Buy

Buy the package for the exam you are about to sit. Do not buy a CPL hoping it wil cover PPL or PPL hoping it covers RPL. Each package is specifically designed for that exam and syllabus.

That bot in the bottom right corner can help as well.

For Login Issues

It's almost always your device or browser holding an expired cookie
Are you using the page for which you have joined?
If its just one or two exams it could be our fault. If its all, its definitely a device, cache or expired cookie issue.
Check your membership is not expired, look for your PayPal receipt in your email. or go to Account > Profile.
Clear cache
Restart device
Check all updates are done as they love to cause errors
If that fails try another device and browser.

Still can't login, look for the heading below in bold that best describes you:

New To PPE, Just Purchased And Didn't Get Rego Link

The rego link gets sent to the PayPal email address within 15 minutes of a purchase. If it has not arrived go to the PayPal email address and check your SPAM folder. Please update your PayPal email address urgently if it is incorrect.

Already A PPE Member, Just Purchased And Didn't Get Rego Link

If you are already a member, the website will overwrite your existing membership with your new membership, using the same login details you already have. Just login and the new membership level should work.

I'm A Member, Been Using PPE, But Every Time I Try To Do An Exam It Asks Me To Log In or Join

First check your membership has not expired Main Menu > Account > Profile

Then check you are on the page you have purchased. If you purchased RAA, but are on the RPL page the exams will not load for you.

Then check is it just one or two exams on the page, or is it most or all exams on the page. If its only a couple of the exams, we may have forgot to tick a box.

If its most or all on the page, then your login cookie has expired. Your device thinks you are logged in, but you are not.

Try clearing your CACHE and or do a DEVICE RESTART. Device restart will fix 95% of these.

If that fails check all your updates are done, as devices love to cause glitches to force you to update.

You can also try logging in using and incognito or private browsing window. If it lets you than you 100% have an expired cookie and need to do a device restart and clear cache.

You can read more on the FAQ page https://www.pilotpracticeexams.com/faq/

I'm Seeing Bing Instead Of The PPE Website

If you are seeing bing, either the site is under attack from hackers or the website has detected suspicious login behaviour from you or something in a closely related network to you. It should reset somewhere between 15 min and 1 hour. If it persists do a google search for "whats my ip", then send us your IP address and what country you are in.